FAQ

To serve you better, we've assembled a list of our residents' most frequently asked questions. If you don't find your answer here, feel free to contact us.

 

Frequently Asked Questions

What is the process for getting a building permit?

Take a moment to read all required information provided. Then print and fill out the building permit application form and return to the building department at city hall.  Should you have any additional questions, please feel free to give us a call or send us an email.  We will be happy to help you.

Library

How long does it take to get a library card?

Our librarian will be able to supply you with a new library card the same day you apply.

Are electronic books available?

No, not at this time.

Does the Library have "story time" for younger children?

We do offer "story time" for younger children!  Give us a call if the current schedule is not posted.

City Hall

What hours is City Hall open?

City Hall is open from 8am - 5pm daily.

Public Works Department

Can you excavate dirt within City limits?

No, other than residental or commercial landscaping, excavating is prohibited without a permit. 

Can I break or cut into the street or sidewalk?

No, You can contact our office. We will send someone out to discuss options with you to meet your needs. 

Building Safety

What is the process for getting a building permit?

Take a moment to read all required information provided. Then print and fill out the building permit application form and return to the building department at city hall.  Should you have any additional questions, please feel free to give us a call or send us an email.  We will be happy to help you.

Application Process

I am interested in applying for a job with the City of Centerton, what do I do?

You will need to fill out an application if available.  Please ensure you meet the qualifications for the position you wish to be considered for.  If you would like to include a resume, simply attach it to the completed application. You may mail or drop off the application at City Hall.  Interviews will be scheduled accordingly.

Does the City of Centerton hire part time employees?

Yes, we do hire part time employees.  Availability of these positions will be posted.

Public Works

Can you excavate dirt within City limits?

No, other than residental or commercial landscaping, excavating is prohibited without a permit. 

Can I break or cut into the street or sidewalk?

No, You can contact our office. We will send someone out to discuss options with you to meet your needs. 

Sanitation & Recycling

When are the garbage collection days for my street?

Please refer to the monthly schedule. Remember, observed holidays will alter the normal routine.

Water Utilities

How could I have used this much water?

You may not have - the numbers on your meter may have been transposed or hard to read. You could possibly have a leaky toilet or faucet that's difficult to detect. Just call the office and we'll work with you to solve the problem.

My bill is past due can I get an extension?

Please contact our office and a one-time extension will be extended to you for extenuating circumstances.

What do I do if I am experiencing low pressure?

Check your meter and the surrounding area for possible leaks. Next, call our office and report low pressure for your area.

Why do I have a previous balance when I know I sent in my payment?

We may have received it after the due date or we may not have received it at all. Call our office and we will help you solve the problem.

Why is my water discolored?

A repair could have been completed recently allowing air to enter the line, causing the milky look.

FAQ

Do I need a permit to Cover Patio?

Depends, will it be attached to the home? If yes, a site plan with details of construction will be requireed for submittal and reviewed. Site plan will require measuements for building setback and easements. 

Is Electric being installed? If yes, permits are required.

If it is not attached to house will it be attached to a permanent foundation? If it is protable (not permanently fixed to any foundation as such, a footing, slab, etc.) then it is required to follow accessory structure requirements. A site plan required to be submitted for review.

Do I need a permit to put a Shed/Storage building in my rear/Back yard? Ord. No. 97-8, Ch 2

Depends, is it going to be fixed on a foundation? If so, there are requirements that pertain (site olan, easements, etc.)

If it is portable(not permanently fixed to foundation) and less than 200 square feet, no permit will be required.

is Electric being installed? If Yes, permits are required.

Do I need a permit to extend my Uncovered / Covered Patio?

Depends, is it attached to home? If so, the patio is considered part of home and must stay within the building setback. Depending on type of construction; a permit may be required.

Do I need a permit to install a Privacy Fence?

Depends, if your fence is taller than 7 feet, then yes. If not then you must adhere to Ord. 97-8 Sec. 2 for requirements. If you are located on a corner lot you need to contact Code Enforcement, Jonathan Easterling jeasterling@centertonar.us for Requirements.

Do I need a permit to Extend Driveway?

Depends, for all driveway, curb or street requirements contact Code Enforcement, Jonathan Easterling jeasterling@centerton.us 

Do I need a permit for a Carport?

Depends, will it be attached to home? a site plan showing building setbacks, easements, any utilities, ect.

is it detached? If so, a site plan is required for location on property. It is required that you show all dimensions, setbacks, easements. utilities, etc. This may require planning approval.

For all questions regarding easements. Building Setbacks, Lots, Subdivision requirements, contact Centerton Planning Department, planning@centertonar.us or Lorene Burns lburns@centertonar.us 

Do I need a permit to enclose Garage?

Yes. Garages are storage and converting to a livable space will require compliance for egress, lighting, electrical, mechanical and energy codes.

Do I need a permit to add / replace siding, brick, etc. on residence?

No.

Do I need a permit to paint my residence?

No.

Do I need a permit for a Swimming Pool?

Yes, for in-ground pools only. Please refer to Ord. 2019-08.

Do I need a permit to Re-Roof my residence?

No, however, shall comply with code section R907. New roof coverings shall not be installed without first removing all existing layers. The structural roof components shall be capable of supporting the roof covering system and the material and equipment loads that will be encountered during installation of the roof covering system.

Do I need a permit to add on a room to residence?

Yes, building plans, site plan, and permit application will be required.

Do I need a permit to change out Water Heater?

Yes, this will need to comply with current Plumbing Code.

Do I need a permit to change out electrical panel or meter box?

Yes, must comply with the current Electrical Code.

Do I need a permit to change our Air Condition / Furnace(HVAC)?

Yes, a load calculation is required along with permit application. Must conply with current Mechanical Code.

Do I need a permit for a Storm Shelter?

Yes, a permit application, site plan and FEMA approved plans is required for submittal and reviewed.

New Resident Resources

How do I sign up to receive Alerts and News & Notices?

Simply click the "Sign Up for Alerts" button located ……fill out the brief form with your preferred contact information and click submit

Where do I go to vote?

All City elections are conducted by the City of Centerton please visit the elections page for locations and upcoming election information.